Privacy Policy

Last updated: April 2026

Ofifix ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website ofifix.com.

1. Information We Collect

We may collect the following information when you use our website or contact us:
- Name
- Email address
- Company name (if provided)
- Any information you submit through our contact forms

For the purpose of providing support and troubleshooting, we may also collect or request:
- System and application logs (such as HAR logs, event viewer logs, or diagnostic logs)
- Screenshots or screen recordings
- Network-related information (such as network logs, configurations, or environment details)
- General technical environment details relevant to your issue
- Information shared during remote support or screen sharing sessions

Such data is only collected with your consent and used solely for support and troubleshooting purposes.

We may also collect limited technical data such as IP address and browser type for security and analytics purposes.

2. How We Use Your Information

We use your information to:
- Respond to your inquiries and support requests
- Provide Microsoft 365 support and consulting services
- Improve our website and services
- Maintain security and prevent spam

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.

You can control or disable cookies through your browser settings.

4. Third-Party Services

We may use trusted third-party services such as:
- Website analytics tools
- Email delivery services
- Form and spam protection services

These services may process limited data as required to function.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

You may request to:

- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data

To do so, contact us at: contact@ofifix.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:
Email: contact@ofifix.com